According to Google’s data safety requirement, app developers need to inform users about collecting data.
The table below shows the information MyTracker SDK collects. The data is given in the classification offered by Google and can be used in Data Safety form on your behalf.
Please note that this is describing MyTracker SDK in the default configuration, so before you transmit data to Google Play Console, make sure to compare the following default configuration to your specific SDK configuration.
Nothing stated here is legal advice, and it is provided primarily for your convenience according to MyTracker understanding of the Google guidelines. We recommend that you work closely with legal to determine exactly how Google policies and any applicable laws apply to your application based on your practice and data use purposes.
In this section, you need to give answer "Yes" or "No" to the following questions:
MyTracker serializes all data in transit that is transmitted through the SDK. MyTracker also provides app developers with the ability to delete user data by sending a request to support@tracker.my.com.
| Data type | MyTracker data collection (default configuration) | Comment |
|---|---|---|
| Location | ||
| Approximate location ? | No Collection of this data is disabled by default in all SDK versions starting 3.0.9 |
App developers may configure the transmission of this data by enabling TrackingLocationEnabled |
| Precise location ? | No Collection of this data is disabled by default in all SDK versions starting 3.0.9 |
App developers may configure the transmission of this data by enabling TrackingLocationEnabled |
| Personal info | ||
| Name | No | |
| Email address | No | |
| User IDs ? | No | App developers may configure the transmission of this data |
| Address | No | |
| Phone number | No | |
| Race and ethnicity | No | |
| Political or religious beliefs | No | |
| Sexual orientation | No | |
| Other info | No | |
| Financial info | ||
| User payment info | No | |
| Purchase history | No | App developers may configure the transmission of this data |
| Credit score | No | |
| Other financial info | No | |
| Health and fitness | ||
| Health info | No | |
| Fitness info | No | |
| Messages | ||
| Emails | No | |
| SMS or MMS | No | |
| Other in-app messages | No | |
| Photos or videos | ||
| Photos | No | |
| Videos | No | |
| Audio files | ||
| Voice or sound recordings | No | |
| Music files | No | |
| Other audio files | No | |
| Files and docs | ||
| Files and docs | No | |
| Calendar | ||
| Calendar events | No | |
| Contacts | ||
| Contacts | No | |
| App activity | ||
| App interactions ? | No | App developers may configure the transmission of this data using custom events |
| In-app search history | No | App developers may configure the transmission of this data using custom events |
| Installed apps | No | |
| Other user-generated content ? | No | App developers may configure the transmission of this data using custom events |
| Other actions ? | No | App developers may configure the transmission of this data using custom events |
| Web browsing | ||
| Web browsing history | No | |
| App info and performance | ||
| Crash logs | No | |
| Diagnostics | Yes | MyTracker can collect on battery levels for fraud detection purposes |
| Other app performance data | Yes | MyTracker can collect additional data, for example, device info such as an OS version, screen type, and so on. |
| Device or other IDs | ||
| Device or other IDs ? | Yes, if the app received the user’s permission | |
MyTracker is the third-party system for product and marketing analytics for your application. When filling out the information in Google Play regarding the purposes of data collection, note that the Collected block relates to the purposes of data collection by the application, and the Shared block relates to the purposes of third-party collection.
Ephemerally processing means accessing and using it while the data is only stored in memory and retained for no longer than necessary to service the specific request in real-time.
Given the nature of the services provided by MyTracker, the processing of data cannot be treated as ephemeral.
App developers have the ability to control data collection and request appropriate permissions from users. Fill the Data Safety form following specific app configuration.
Google proposes several categories of data use, select purposes that are more relevant to your practice:
| Purpose | Data use |
|---|---|
| App functionality | Optional. Select if you use data to enable app features, or authenticate users |
| Analytics | Yes |
| Developer communications | Optional. Select if you use data for sending a push notification to inform users about an important security update, or informing users about new features of the app |
| Advertising or marketing | Optional. Select if you display ads in your app, send push notifications to promote other products or services, or share data with advertising partners |
| Fraud prevention, security, and compliance | Yes |
| Personalization | Optional. Select if you use data for product personalization, such as suggesting playlists or news based on the user's habits |
| Account management | Optional. Select if you use data the setup or management of a user’s account with the developer |
If you have filled out the Google Play Data Safety form, followed the above recommendations, but still received a warning from Google about using MyTracker SDK, consider the following troubleshooting tips.
Only Google Play can provide the official interpretation of notifications and recommendations for compliance with policies
Make sure that the Data Safety form is filled out according the Google Play data safety recommendations in this section.
Data Safety is filled out separately for each app. The form has two blocks: data collection and data sharing. Everything related to external SDKs is filled in the data sharing block.
The data filling blocks for the Collected data and Shared data match. For example, location data can be both collected and shared. If the app owner specifies the collection of location data but does not specify its sharing, while enabling location tracking in the SDK settings, it is a violation of the privacy policy.
Problems often arise because of data on device identifiers. It is important to note this point specifically in the Shared data block, this is critical and mandatory for MyTracker SDK.
Submit the updated Data Safety information for verification to Google and wait for its completion.
After the verification is finished, the updated information will be displayed on the page https://play.google.com/store/apps/datasafety?id=your_bundle_ID.
Make sure you are using the up-to-date MyTracker Android SDK version. The minimum required version is 3.0.10. If your version is outdated, rebuild your app with the new SDK version. See changelog.
If you are using myTarget SDK, make sure that the dependencies include the current version of the MyTracker library. If the version is outdated, update myTarget SDK to update the MyTracker SDK dependency with version 3.0.10 or higher.
The up-to-date version of myTarget SDK for Android | iOS | Unity.
Another possible reason for warnings from Google is active app versions with an outdated version of the MyTracker SDK, which are in the Google Play Console in the build statuses Closed and Open Testing. MyTracker SDK versions below 3.0.10 do not comply with Google’s security policies, so do the following:
If you continue to receive warnings from Google even after following the troubleshooting tips above, consider submitting an appeal for app restoration. You can use the following example to reach out to the Google Play team:
Hi Google Play Team!
As you know, we have always been attentive to your messages and have done our best to comply with all policies. On <date>, unexpectedly, we received a warning across our applications regarding the MyTracker SDK violating the User Data Policy. Last year, we received a similar warning, but now we are fully compliant and sent the updated and fixed SDK version <current SDK version> for review on <last review date>. You may also want to check out MyTracker documentation.
We believe there has been a mistake sending us rejections based on an incorrect, old SDK version we no longer use. Please review the latest version from <last review date>. Here is a list of bundle IDs for which we have received rejections based on the same issue: <list of application bundle IDs>.
